Fees and rebates
Sessions with Ben are 50 minutes, in person in Kew and Fitzroy or by telehealth. The fee is the same whichever way you attend.
If you're thinking about getting started, you can book a free consultation call with Ben.
Session fees
$265
Session fee
$149.05
Medicare rebate (if eligible)
$115.95
Out-of-pocket cost after rebate
The full session fee is paid on the day of your appointment. If you're eligible for a Medicare rebate, we can process the claim for you. Rebate amount current from July 2026.
Rebates and funding
Medicare
If you have a valid referral and Mental Health Treatment Plan, you may be eligible for a Medicare rebate. We can process your claim after each eligible session.
Private health insurance
We accept most private health funds and can process the claim on your behalf. The rebate will depend on your cover, so please check with your fund. Medicare and private health rebates can't both be claimed for the same session.
WorkCover
If you're seeking support following a workplace injury, you may be able to access sessions through WorkCover. Find out more about WorkCover.
Without a rebate
You're welcome to see Ben without a referral or Mental Health Treatment Plan. The full session fee of $265 applies if you're attending without a rebate.
How to access a Medicare rebate
Step 1
See your GP
Talk with your usual GP about whether a Mental Health Treatment Plan and referral would be appropriate for you. Let the practice know what the appointment is for so they can allow enough time.
Step 2
Send us your referral
Please send your referral to hello@zonewellness.com.au before your first appointment. Your GP can also send it directly to us.
Step 3
Claim your rebate
Once you've paid for your session, we can submit your claim to Medicare. Your rebate is then paid into the bank account you have registered with Medicare.
Eligible clients can claim a Medicare rebate for up to 10 individual sessions each calendar year. Your GP can explain when a review or further referral is needed.
Cancelling or rescheduling
We ask for more than two business days' notice to cancel or reschedule, so we can offer the time to someone else.
Read the full cancellation policy in our FAQs.
Have a question?
If you're unsure how any of this applies to you, please get in touch. You can also find more information in our FAQs.
Need support right now? Zone Wellness can't respond in a crisis. Call Lifeline on 13 11 14 any time, or 000 in an emergency.